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Louisville Honda World : Dealership CRM/BDC/ILM Auto Job/Position

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Opportunity and position information: Louisville Honda World is seeking qualified applicants for an automotive Service Advisor/BDC Manager. We are looking for a positive, self-motivated leader to assume responsibility for the success of the team.

Job Responsibilities:

  • BDC Supervisor's Team will be responsible for handling all incoming phone calls as well as creating and confirming all service appointments.
  • Generate repeat business by reaching out to current customers and insuring complete satisfaction.
  • Communicate effectively with customers according to their preferred method of communication (phone, text, email or in person)
  • Maintain an ongoing customer database to capture repeat business
  • Maintain accurate service calendar for service advisors
  • Maintain daily call quota
  • Make outbound calls for special order parts, recalls, postponed services and campaigns
  • Directs and monitors the BDC staff

Job Requirements:

  • Previous BDC and/or automotive service advisor experience Preferred 
  • Requires strong communication skills in order to work most effectively with customers, service advisors and warranty administrator
  • Must be internet savvy, have good computer skills and excellent organizational skills.
  • Excellent follow through and follow up skills
  • Reliable
  • Self-motivated, goal oriented, and ability to work within a fast-paced environment

Benefits:

  • Fast paced work environment
  • Career growth opportunities
  • Life, Vision, and voluntary benefits available
  • 401(k)
  • Medical and Dental coverage available
  • Paid training and development
  • Paid Vacation and Holidays

*Apply if you’ve had experience in the following areas: Automotive Sales, Dealership BDC, Automotive Leadership, Management.

All potential employees must pass pre-employment testing including a background check

Job Type: Full-time Hourly Plus Commission 

Opportunity offered by: Louisville Honda World

This opportunity located in:  Louisville, Kentucky

Metro Area: Louisville

For more information about this career opportunity please contact:

Contact: Dale Greathouse - Service Manager
Phone: 502 499 5045
Fax:

Email us direct by: Clicking Here


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Monday, July 15, 2019

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