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Louisville Honda World : Dealership CRM/BDC/ILM Auto Job/Position

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Opportunity and position information: If you are outgoing, like to meet people, and are comfortable in a teaching environment then come join the Honda Genius team at Louisville Honda World!  The Honda Genius team works closely with customers on their in-car technology and demonstrates exceptional "people" skills. If you like to make money, you will have LOTS of opportunities to earn over and above your hourly wage.  This is not a sales position, but one that caters to the customer after the sale is finalized. It is fun, fast paced, and rewarding! Bonuses are paid every month!  Email us today to see how much you can earn your very first month.

What We Offer

  • Medical, dental, and vision insurance
  • 401K
  • Life insurance
  • Employee purchase and service discounts
  • Upbeat and progressive work environment
  • Tenured leadership team
  • Career advancement opportunities

 

SUMMARY

The Delivery Specialist/Honda Genius completes the customer experience of buying a vehicle by educating the customer on their new vehicle all while delivering exceptional customer service.

 

ESSENTIAL DUTIES include the following; other related duties may be assigned:

  • Ensures that each Honda World customer receives a fully prepped, showroom condition vehicle
  • Follows Honda’s criteria for “The Perfect Delivery”
  • Applies active listening skills and tools to ensure customer-driven questions are answered
  • Educates the customer on features and benefits of the vehicle that are most important to the customer and makes sure that he/she understands the entire vehicle’s operating features
  • Follows all components of dealership procedure as defined by the Honda World Quality Delivery Checklist.
  • Exhibits high level of commitment to customer satisfaction
  • Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership service department
  • Portrays an upbeat and positive attitude at all times

 

QUALIFICATIONS

  • Must be able to disseminate information to a customer in order to educate customers on the features of their vehicles
  • Must demonstrate to management the ability to make timely and accurate decisions
  • Must be able to demonstrate the features of all vehicles which may require teaching, pressing, crouching and manual dexterity
  • Must be able to work around peak times. Such as nights and weekends
  • Must maintain appearance and behaviors as described in the Honda World Culture Training

Opportunity offered by: Louisville Honda World

This opportunity located in:  Louisville, Kentucky

Metro Area: Louisville

For more information about this career opportunity please contact:

Contact: Holly Pitt - Delivery Specialist Manager
Phone: 502 499 3753
Fax:

Email us direct by: Clicking Here


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Monday, July 15, 2019

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